FAQ
Tam Tortoise Farm & Tam's Tortoise Farm?
Our business registration and bank name TAM TORTOISE FARM and on our website TAM’S TORTOISE FARM.
Why choose Tam Tortoise Farm?
Tam’s Tortoise Farm offers licensed and microchipped Sulcata tortoises. We can ship to you with a life guarantee upon arrival and a 14 day life guarantee to all our buyers. (T&C Apply) All tortoises are inspected and only healthy ones are allowed to be sent to our buyers. Inspections include, the external and internal conditions of the tortoise such as, weight, cleanliness, eyes, nose, mouth, feet, tail, movement, nutrition, freedom from bladder stone symptoms…. and others… Easy to live, low risk. Our tortoises are bred in our own farm and they are compatible with the weather in Malaysia (hot and rainy). They are good at eating vegetables such as KangKong, Cucumber, Papaya, Mustard, Banana and also Pallet….
What will i receive in my order?
You will receive:
- Tortoise
- Official receipt from Tam Tortoise Farm
- Microchip
- Tortoise care sheet
- Tortoise DOB certificate from TAM’s Tortoise Farm. This will remember you with the tortoise Date of Birth.
- Health check report and sign by Mr.Tam himself.
How to get a license?
We will send an official original purchase receipt from Tam’s Tortoise Farm and a Microchip to buyer. The buyer then will bring the receipt to Jabatan Perhilitan in his/her state to apply for Lesen
What is Live Arrival Guarantee?
Please visit this page Live Arrival Guarantee program
What should I feed to my new arrived tortoise?
Sulcata tortoise, being a herbivore, needs a high-fiber, low-protein diet consisting primarily of grasses and hays, along with some edible weeds and vegetables. Avoid fruits, animal protein, and high-oxalate foods
What should i do or prepare for my new arrival baby tortoise?
- Soak the new tortoise in water (28-30’c) for hydration.
- Choose the right type of enclosure. Your baby tortoise needs a habitat, but not just anything will do. …
- Ensure proper UV exposure. …
- Make sure the habitat is the correct heat and humidity. …
- Use the proper base material. …
- Give the tortoise places to hide
- Avoid mixing small and big tortoise/animal in the same enclosure
How long the shipping take?
The shipping service promises a 24-hour delivery normally, but acknowledges that unforeseen circumstances, like weather or weekend/public holiday, can occasionally cause delays. While the service aims to avoid delays, it clarifies that some factors are beyond their immediate control.
How to know Male or Female?
To sex a baby Sulcata is always impossible But when they grow up to 12 inch to sex Sulcata tortoises, you’ll need to look at their plastron (the bottom shell) and tail. Males have a concave plastron, while females have a flat plastron. Males also have a longer, thicker tail, while females have a shorter, more rounded tail.
Can you ship to Sabah, Sarawak, Singapore or export?
For temporary we cannot ship to Sabah and Sarawak and we do not do export.
How often you should soak baby sulcata?
Pls refer to the care sheet
Tortoise dead upon delivery
Before open the parcel, Video Recording the unboxing process. without unboxing video, we cannot proceed with refund or replacement. Pls click this lin and read our Live Arrival Guarantee
How can i buy in bulk order?
We offer a good price for order above 10 heads, please contact us
I am a Reptile shop owner can i buy and resell your tortoise in my shop?
Yes. Please contact us